1. Introduction

MedCare respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, and protected when you use the MedCare mobile application and related services.

MedCare is designed to make the healthcare search and appointment process easier for patients. Instead of contacting hospitals individually, patients can submit a single healthcare request through MedCare, receive price offers from relevant hospitals, compare available options, and request an appointment.

2. Information We May Collect

Depending on how you use MedCare, we may collect information such as:

• First and last name
• Phone number
• Email address
• Age or date of birth
• Appointment information
• Healthcare service requests
• Information voluntarily provided through forms
• Communication information
• Device information
• Operating system information
• IP address and technical information
• Application usage and diagnostic information

3. Health Information

When using MedCare, users may voluntarily provide information relating to their healthcare needs or medical condition.

Such information may be considered sensitive or special-category personal data under applicable data protection laws.

Healthcare-related information may be used to process the user's request, communicate the request to relevant healthcare providers, obtain price offers, and facilitate appointment requests.

Users are encouraged to provide only information that is necessary for their healthcare request.

4. How We Use Information

Information collected through MedCare may be used for the following purposes:

• Processing healthcare requests
• Connecting patients with relevant hospitals
• Obtaining healthcare service price offers
• Facilitating appointment requests
• Managing user accounts
• Communicating with users regarding their requests
• Providing and improving MedCare services
• Maintaining application security
• Detecting and resolving technical problems
• Preventing fraud and misuse
• Complying with applicable legal obligations

5. Sharing Information with Hospitals

A core feature of MedCare is connecting patients with healthcare providers.

When a user submits a healthcare request, information necessary to evaluate that request may be shared with relevant hospitals or healthcare providers.

This may allow hospitals to review the request, provide a price offer, contact the patient when appropriate, and facilitate an appointment.

Information is shared for the purpose of providing the requested service and in accordance with applicable laws.

6. Third-Party Services

MedCare may use third-party service providers to support the operation, security, analytics, infrastructure, communication, and functionality of the application.

These providers may process certain information only as necessary to provide their services and in accordance with applicable contractual and legal requirements.

7. Advertising and Analytics

MedCare may use third-party advertising or analytics services. These services may collect certain technical information about devices or application usage in accordance with their own privacy policies.

Where required by applicable law, users may be provided with appropriate choices regarding personalized advertising or analytics.

8. Data Security

MedCare takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

9. Data Retention

Personal information may be retained for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal obligations.

When information is no longer required, it may be deleted, destroyed, or anonymized in accordance with applicable laws.

10. Your Rights

Depending on your location and applicable data protection laws, you may have rights regarding your personal information.

These rights may include requesting access to your personal information, requesting correction of inaccurate information, requesting deletion where legally permitted, and exercising other rights provided by applicable law.

11. Account and Data Deletion Requests

Users may contact MedCare to request deletion of their account or personal information.

Requests will be reviewed and processed in accordance with applicable laws and any legal obligations requiring certain information to be retained.

12. Children's Privacy

MedCare does not knowingly intend to collect personal information from children without appropriate authorization.

If you believe that personal information belonging to a child has been collected improperly, please contact us using the email address provided below.

13. Changes to This Privacy Policy

MedCare may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us